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Voiply Fax - How to Send a Fax via the App

This guide outlines the steps to send a fax using the Voiply Fax App at fax.voiply.com. Use these instructions to assist customers or troubleshoot fax-sending issues.

📝 Step-by-Step Instructions

1. Log In

2. Enter the Fax Number

  • Under the Send a Fax section, type the 10-digit fax number (no dashes or spaces).

3. Optional: Enable Cover Page

  • You may enable the Cover Page if needed.

4. Fill in Subject and Comments

  • The Subject and Comments fields are available regardless of cover page selection.

  • Fill in these fields as needed to include context or a message with the fax.

5. Attach a File

  • Click the Choose a file button.

  • Upload the document you want to fax (PDF is recommended).

6. Send the Fax

  • Click the Send Fax button to initiate the transmission.


📊 Check Fax Status

7. View Recent Faxes

  • Sent faxes will appear under the Recent Faxes section.

  • You can check the status (e.g., Sending, Sent, Failed) to track the fax progress.


✅ Support Notes

  • Ensure uploaded files are supported (PDF preferred).

  • Fax number must be entered in plain 10-digit format.

  • A failed status may indicate an issue with the recipient's fax line—confirm it's working on their end.