🔍 Navigating the Numbers Tab
To access the Numbers tab:
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Log in to your Voiply Business Portal.
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From the left-hand menu, click on Numbers.
You’ll see a table listing all of your numbers with the following columns:
| Column | Description |
|---|---|
| Phone Number | The number currently associated with your account. |
| Label | An internal label you can assign (e.g., "Main Line", "Support", etc.). |
| Caller ID (CNAM) | The name that displays when you make outbound calls. |
| Status | Indicates if the number is active, porting, or in another state. |
| Rings to | The extension or user the number is currently routing to. |
| Actions | Options to edit number settings. |
🔁 Porting a Number
If you're transferring an existing number to Voiply, its status will show as Porting (Submitted) until the process completes. During this time:
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The number can still be configured and routed to a specific extension.
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You’ll see the “Porting in process” label in both the table and number details view.
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Caller ID (CNAM) can still be updated.
⚠️ Note: You’ll receive a notification once porting is complete and the number becomes fully active.
✏️ Editing Number Details
Click the red pencil icon under the Actions column to open number settings. You can:
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Edit the label to easily identify the number.
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Set Caller ID (CNAM) for outbound calls.
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Mark the number as Primary if it’s your main line.
Don't forget to click Save Number to apply any changes! 
📌 Tips for Best Use
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Use labels to distinguish between marketing, support, or sales lines.
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Make sure your CNAM is set to a business-friendly name that customers will recognize.