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Business Starter - Portal Dashboard Overview

The Voiply Business Starter Portal Dashboard gives you a quick snapshot of your account and easy access to key features like call history, voicemail, call blocking, and more. This page is designed to help you manage your service without digging through menus. From here, you can view your plan details, download mobile apps, and use Quick Actions to configure common features. Use the sections below to learn what each part of the dashboard does. You can click into any linked article for step-by-step instructions.

Welcome & Account Summary

At the top of your dashboard, you'll see a welcome message along with key account details, including:

  • Your main phone number
  • Your current plan type (Business - Starter) and billing cycle
  • A link to manage your billing 

This section gives you a quick snapshot of your account and includes shortcuts to commonly used pages.

Helpful shortcuts to know:

  • Clicking Manage under Billing will open your Billing Portal, where you can view invoices, payment details, and billing history.
  • You'll also see an Upgrade button next to your plan name if you'd like to switch to a higher-tier plan.

Connected Devices

The Connected Devices section shows the devices currently linked to your account.

For Business Starter accounts, this displays:

  • Voiply Mobile — the Voiply app on your smartphone

A green Connected status means the device is active and working. If it shows as disconnected, this section is a good first place to check.

Navigation Tabs

At the top of the dashboard, you'll find three tabs for quick navigation:

  • Dashboard — your main overview page (default view)
  • Numbers — view and manage your phone numbers and port requests
  • Call History — view call logs, missed calls, and voicemails 

Numbers Tab

The Numbers tab gives you a dedicated view of all phone numbers on your account.

From here, you can:

  • See each number's status (Active) and assigned user
  • Submit a new port request using the + New Port Request button
  • Track existing port requests under the Port Requests section

👉 Learn more: How to Port Your Number to Voiply

Call History Tab

The Call History tab gives you a full view of your call activity.

From here, you can:

  • Filter by All Calls, Missed Calls, or Voicemails
  • See a summary of calls in the past 7 days, including total minutes and inbound/outbound breakdown
  • Export your call records using the CSV button
  • Refresh the list to pull the latest data

👉 Learn more: How to View Call History and Voicemail in the Voiply Portal

Voiply Mobile App

The Voiply Mobile App section lets you take your Voiply number on the go.

Available options include:

  • App Store — download for iOS
  • Google Play — download for Android

You can also click Generate QR Code to get a scannable code that sets up the app login on your device. Note that generating a new QR code resets your current app login, so scan it immediately after generating.

👉 Learn more: Using the Voiply Mobile App (iOS & Android)

Quick Actions

The Quick Actions section gives you one-click access to commonly used features. Each tile opens a dedicated configuration page.

Voicemail

Set up voicemail greetings and configure voicemail-to-email options. 👉 Learn more: How to Configure Voicemail in the Voiply Portal

Call Forwarding

Forward incoming calls to another phone number when needed. 👉 Learn more: How to Set Up Call Forwarding

Call Blocking

Block unwanted callers by adding numbers to your block list. 👉 Learn more: How to Block Unwanted Calls from Your Voiply Portal

Call History

Access your call logs and voicemail messages. 👉 Learn more: How to View Call History and Voicemail in the Voiply Portal

Configure SMS

Set up your line to receive text messages as email. 👉 Learn more: How to Configure SMS to Email

Port Numbers

Transfer your phone number from another provider to Voiply. 👉 Learn more: How to Port Your Number to Voiply

AI Receptionist

The AI Receptionist banner at the bottom of your dashboard highlights a feature available to Business Starter customers. It provides 24/7 call support without the overhead of a live receptionist.

Click Learn More to explore how it works and how to get it set up on your account.

Support

The Support section shows your open support tickets and provides quick access to contact options:

  • Call Us — reach our support team at (844) 843-4175
  • Live Chat — chat with support directly from the portal
  • All Tickets — view your full ticket history

If you have more than three open tickets, you'll see a View all open tickets link to see the full list. You can also open a new ticket using the + New Ticket button in the top right of the Support section.

Looking to Cancel Your Account?

If you're considering canceling, you'll find a Request Cancellation option at the bottom of the page. Before submitting, our team may be able to help resolve whatever issue you're experiencing — and if you're concerned about losing your number, we have options to help you keep it.

👉 Learn more: How to Cancel Your Voiply Account

Need Help?

If you're not sure where to go or need assistance with a feature, our support team is happy to help via phone, live chat, or support ticket — all accessible directly from your dashboard.

Think of the Business Starter Portal Dashboard as your control center. Everything starts here, and every feature is just a click away.