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Residential - How to Block Unwanted Calls from Your Voiply Portal

Blocking unwanted callers is now even easier. Residential Voiply customers can add phone numbers directly in the portal to prevent unwanted incoming calls. This feature is ideal for spam, robocalls, or repeat nuisance callers.

What This Feature Does

  • Lets you block specific phone numbers from calling your Voiply line

  • Blocked callers will no longer ring your phone

  • Blocking is managed directly in your Voiply portal

Good to know:
At this time, blocked numbers cannot be removed by customers from the portal. If you need a number unblocked, our support team can help.

How to Block a Number

Follow these steps from your Voiply Customer Portal:

  1. Log in to your Voiply Customer Portal

  2. On the main dashboard, locate the Quick Actions section

  3. Find Manage Call Blocking

  4. Click Configure >

  5. This opens the Call Filtering window

  6. Under Block Callers, click inside the Enter Number field

  7. Type the phone number you want to block

    • Enter numbers only

  8. Click Add

The number will immediately appear in your blocked list, and calls from that number will no longer ring your phone.

Need to Unblock a Number?

No problem. While self-removal is not available yet, our team can take care of it for you.

  • Contact Voiply Support

  • Let us know which number you’d like removed from the blocked list

  • We’ll handle the rest

Helpful Tips

  • Double-check the number before adding it

  • Blocked numbers apply immediately

  • This feature is currently available for residential accounts