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Residential - Portal Dashboard Overview

The Voiply Residential Portal Dashboard gives you a quick snapshot of your account and easy access to key features like call history, voicemail, call blocking, and more. This page is designed to help you manage your service without digging through menus. From here, you can view your plan details, download mobile apps, and use Quick Actions to configure common features. Use the sections below to learn what each part of the dashboard does. You can click into any linked article for step-by-step instructions.

Welcome & Account Summary

At the top of your dashboard, you'll see a welcome message along with key account details, including:

  • Your main phone number
  • Your current plan type (Residential)
  • A link to manage your billing

This section gives you a quick snapshot of your account and includes shortcuts to commonly used pages.

Helpful shortcuts to know:

  • Clicking Manage under Billing will open your Billing Portal, where you can view invoices, payment details, and billing history.

Connected Devices

The Connected Devices section shows the devices currently linked to your account — your home phone adapter and mobile app.

You'll see status indicators for:

  • Voiply Adapter — your home phone hardware
  • Voiply Mobile — the Voiply app on your smartphone

A green Connected status means the device is active and working. If a device shows as disconnected, this section is a good first place to check.

Navigation Tabs

At the top of the dashboard, you'll find three tabs for quick navigation:

  • Dashboard — your main overview page (default view)
  • Numbers — manage settings for your phone numbers
  • Call History — view inbound and outbound call logs and voicemail

Voiply Mobile App

The Voiply Mobile App section lets you take your Voiply number on the go.

Available options include:

  • App Store — download for iOS
  • Google Play — download for Android

You can also click Generate QR Code to get a scannable code that sets up the app login on your device. Note that generating a new QR code resets your current app login, so scan it immediately after generating.

👉 Learn more: Using the Voiply Mobile App (iOS & Android)

Quick Actions

The Quick Actions section gives you one-click access to commonly used features. Each tile opens a dedicated configuration page.

Voicemail

Set up voicemail greetings and configure voicemail-to-email options. 👉 Learn more: How to Configure Voicemail in the Voiply Portal

Call Forwarding

Forward incoming calls to another phone number when needed. 👉 Learn more: How to Set Up Call Forwarding

Configure E911

Manage your E911 address to ensure emergency services receive the correct location. 👉 Learn more: How to Configure E911 for Your Voiply Line

Call Blocking

Block unwanted callers by adding numbers to your block list. 👉 Learn more: How to Block Unwanted Calls from Your Voiply Portal

International Dialing

Enable or disable international calling and manage your International Dialing PIN. 👉 Learn more: How to Enable or Disable International Calling

Call History

Access your call logs and voicemail messages. 👉 Learn more: How to View Call History and Voicemail in the Voiply Portal

Configure SMS

Set up your line to receive text messages as email. 👉 Learn more: How to Configure SMS to Email

Port Numbers

Transfer your phone number from another provider to Voiply. 👉 Learn more: How to Port Your Number to Voiply

Support

The Support section shows your open support tickets and provides quick access to contact options:

  • Call Us — reach our support team at (855) 987-1471
  • Live Chat — chat with support directly from the portal
  • All Tickets — view your full ticket history

You can also open a new ticket using the + New Ticket button in the top right of the Support section.

Refer a Friend

The Refer a Friend banner lets you invite friends and family to Voiply and earn rewards up to $70 per referral. Share your link via email or SMS directly from the portal.

👉 Learn more: How Voiply's Refer a Friend Program Works

Looking to Cancel Your Account?

If you're considering canceling, you'll find a Request Cancellation option at the bottom of the Support section. Before submitting, our team may be able to help resolve whatever issue you're experiencing — and if you're concerned about losing your number, we have options to help you keep it.

👉 Learn more: How to Cancel Your Voiply Account

Need Help?

If you're not sure where to go or need assistance with a feature, our support team is happy to help via phone, live chat, or support ticket — all accessible directly from your dashboard.

Think of the Residential Portal Dashboard as your control center. Everything starts here, and every feature is just a click away.