Why Your Calls Show as “Spam Likely” and How to Fix It
Sometimes, your phone calls might show up as Spam Likely or Scam on another person’s phone, even when the call is real. Phone companies use tools to block robocalls, but sometimes good calls get marked by mistake. This article explains why that happens, how to stop it, and what to do if your number is already tagged.
Key Details
Who this applies to:
Anyone using a Voiply phone number for home or business who notices that calls are showing as Spam Likely or Scam.
Why it happens:
Carriers and call analysis services such as First Orion, Hiya, and TNS study call patterns to find spam or robocalls. If your number looks similar to those patterns, it can be flagged by accident.
How to fix it:
The easiest way to fix or prevent this is to register your number at www.freecallerregistry.com.
This free site helps carriers identify your number as safe and legitimate.
Why Numbers Are Marked as Spam
Each carrier checks calls in its own way, but the most common reasons include:
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Making a large number of calls in a short time
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Many calls going to voicemail
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Calls made too quickly (Calls Per Second or CPS)
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Short average call times
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A high number of calls under six seconds
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Caller ID information not properly verified (SHAKEN/STIR rating)
If your call activity looks unusual, your number may be flagged even if your calls are real.
What You Can Do
1. Register Your Number
Go to www.freecallerregistry.com and complete the registration form.
Your number will be listed with the caller ID databases managed by First Orion, Hiya, and TNS, which are used by most major phone carriers.
When to register:
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When you get a new number
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After moving your number to Voiply
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If your calls already show as Spam Likely
Tip: Registering your number reduces the chance of spam labels but does not replace your normal Caller ID setup.
2. If Your Number Is Already Tagged as Spam
If your number is already marked as Spam Likely, contact the carrier using the links below.
T-Mobile
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Report or request removal: https://feedback.fosrvt.com or https://callreporting.t-mobile.com
Verizon
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Report or request removal: https://voicespamfeedback.com/vsf/
AT&T
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Submit a removal request: Hiya Support Form
CenturyLink
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Or report through Nomorobo Contact Page
Nomorobo
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Report a number or request whitelisting: https://nomorobo.com/contact
Sprint
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Report or request removal: https://reportarobocall.com/trf/
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Or call 1-888-211-4727
US Cellular
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Call 888-944-9400 or visit uscellular.com/support/robocall
Windstream
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Call 800-347-1991 or visit windstream.com/support
What’s Covered (Best Practices)
Here are easy ways to keep your calls from being marked as spam:
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Register your number on the Free Caller Registry
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Ask your customers to save your number in their contacts
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Avoid making lots of short calls under six seconds
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Remind customers to check their spam-blocking apps
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Keep your call patterns consistent and natural
Summary
It can be frustrating when your real calls show as Spam Likely, but it can be fixed.
Registering your number, calling at a steady rate, and contacting the right carrier are the best ways to protect your caller ID reputation.
If you still need help, please contact Voiply Support for assistance.