Understanding Taxes and Fees on Your Voiply Bill
At Voiply, we aim to keep pricing simple and transparent. While your monthly plan covers your main service cost, some taxes and fees are required by law or necessary to keep our systems safe and compliant. This guide explains each charge you may see on your Voiply bill and how it helps support the services you rely on every day.
Key Details
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Purpose: To explain taxes and service-related fees that appear on your Voiply bill.
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Who it applies to: All Voiply customers (Home, Business, and Internet).
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Why these charges exist: To fund emergency services, government programs, and Voiply’s compliance and security systems.
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How fees are calculated: Based on your service address and federal, state, and local regulations.
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Where to find them: You can review your breakdown by logging into your Voiply account or visiting Voiply.
What’s Covered
🚨 Emergency 911 & Information Services Fee
What it covers:
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Keeps your 911 service active and accurate so emergency responders can locate you when you call from your registered address.
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Includes unlimited access to local directory assistance (411) in the U.S. and Canada.
Important: This is a Voiply fee, not a government tax.
🛡️ Regulatory, Compliance & Intellectual Property (RCIP) Fee
What it covers:
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Helps Voiply follow all rules from agencies like the FCC and FTC.
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Supports fraud prevention and customer privacy protections.
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Covers number portability, so you can move your number easily to or from Voiply.
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Supports continued innovation and protection of Voiply’s technology and trademarks.
Important: This fee is not government-mandated.
🇺🇸 Federal Program Fee
What it covers:
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Federal Universal Service Fund (USF): Expands communication access for schools, libraries, rural areas, and low-income families.
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Telecommunications Relay Service (TRS) Fund: Helps people with hearing or speech disabilities use phone services.
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Federal Regulatory Fee: Supports the Federal Communications Commission (FCC) operations.
Important: Some parts of this fee are federally required; others help Voiply stay compliant.
💰 Additional Taxes and Fees
Federal Universal Service Fund (USF) Fee
A federally required charge that supports nationwide telecommunications in underserved areas. The amount may vary quarterly.
911 Service Fee
A government-imposed fee that funds emergency call centers and 911 system upgrades.
State and Local Taxes
These may include state sales tax, utility tax, or other telecommunications-related taxes set by your local government.
Regulatory Recovery Fee
Covers Voiply’s cost of following federal regulations, such as number portability and administrative reporting.
Administrative & Compliance Fees
Help fund daily operations, network maintenance, and ongoing compliance with federal requirements.
📊 How Taxes and Fees Are Calculated
Your taxes and fees depend on your service address and local laws. Some charges, like the USF fee, change quarterly as federal programs are updated.
Summary
Your Voiply bill includes both government taxes and Voiply service fees that help maintain reliable service, emergency access, and compliance with federal programs.
If you have questions about your charges, reach out to Voiply Support — our team is always happy to walk you through your bill.
Quick Reference Table
| Fee | What It Supports | Government Mandated? |
|---|---|---|
| Emergency 911 & Info Services Fee | 911 access and directory assistance | No |
| RCIP Fee | Compliance, privacy, fraud protection, innovation | No |
| Federal Program Fee | Federal telecom programs and compliance | Partially |
| State & Local Taxes | State and local government programs | Yes |
| Regulatory & Administrative Fees | Network upkeep and compliance | No |
Final Takeaway:
Taxes and fees help Voiply keep your service safe, connected, and compliant — ensuring you have reliable access to both everyday and emergency communications.