Sending Faxes via Email: A Step-by-Step Guide

1. Open a New Email Message

Start by opening a new email in your preferred email application (e.g., Gmail, Outlook).

2. Enter the Recipient Address

In the “To” field, enter the full 11-digit fax number (no dashes), followed by @voiplyfax.com.

Ensure the number includes the country code (1 for the U.S.).

3. Attach Your Document

Attach the file you want to fax. Accepted formats typically include PDF, DOC, DOCX, TXT, and image files (PNG, JPG).

Optional: Enter a message in the email body to convert it into a cover letter.
If no file is attached, the content in the subject/body of the email will be sent as the fax itself.

4. Send the Email

Once you're ready, press Send.

🔔 What Happens Next?

You will receive a “Queued Successfully” email confirmation when the fax enters the system.
A second email will notify you once the fax has been successfully delivered.

🛑 Important Notes

✅ Only registered email addresses in our system can send faxes.
- If you would like to send using other accounts, you would have to sign them up for free (limited) sending accounts at voiplyfax.com)
📥 If confirmations are not received:
- Check the Junk/Spam folder.
- Whitelist voiplyfax.com in your email client or spam filter to ensure proper delivery.

📌 Support Tips

Always confirm the full 11-digit format is being used.
Remind users to attach files in supported formats and ensure their spam settings aren't filtering system notifications.

This article provides a clear and concise walkthrough for supporting customers who wish to send faxes through VoiplyFax using their email account.