--- title: "Sending Faxes via Email: A Step-by-Step Guide" description: A Step-by-step guide on how to send Faxes for Residential Users --- [Skip to content](https://kb.voiply.com/sending-faxes-via-email-a-step-by-step-guide#main-content) English Show submenu for translations ![](https://kb.voiply.com/hs-fs/hubfs/image20191003143248_zbk0vb-1.png?width=100&height=75&name=image20191003143248_zbk0vb-1.png) Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Voiply Knowlege Base](https://kb.voiply.com/) 2. [Online Fax Service](https://kb.voiply.com/online-fax-service) # Sending Faxes via Email: A Step-by-Step Guide ## This article provides a clear and concise walkthrough for supporting customers who wish to send faxes through VoiplyFax using their email account. ### Step-by-Step Instructions 1. **Open a New Email Message** Start by opening a new email in your preferred email application (e.g., Gmail, Outlook). 2. **Enter the Recipient Address** In the **“To”** field, enter the full **11-digit fax number** (no dashes), followed by `@voiplyfax.com`. Ensure the number includes the country code (1 for the U.S.). ![](https://storage.crisp.chat/users/helpdesk/website/ea8a1e17-fe2b-4b78-aa52-b5e28961f196/2015eee9-1e93-4477-8f9c-916eb0078d39.png) 3. **Attach Your Document** Attach the file you want to fax. Accepted formats typically include PDF, DOC, DOCX, TXT, and image files (PNG, JPG). - **Optional**: Enter a message in the **email body** to convert it into a **cover letter**. - If **no file is attached**, the content in the **subject/body** of the email will be sent as the fax itself. 4. **Send the Email** Once you're ready, press **Send**. --- 🔔 What Happens Next? - You will receive a **“Queued Successfully”** email confirmation when the fax enters the system. - A second email will notify you once the fax has been **successfully delivered**. --- 🛑 Important Notes - ✅ **Only registered email addresses** in our system can send faxes. - If you would like to send using other accounts, you would have to sign them up for free (limited) sending accounts at voiplyfax.com) - 📥 If confirmations are not received: - Check the **Junk/Spam** folder. - **Whitelist `voiplyfax.com`** in your email client or spam filter to ensure proper delivery. --- 📌 Support Tips - Always confirm the full 11-digit format is being used. - Remind users to attach files in supported formats and ensure their spam settings aren't filtering system notifications. - [Getting Started](https://kb.voiply.com/getting-started#main-content) - [Account Setup & Verification](https://kb.voiply.com/getting-started#account-setup-verification) - [Billing Basics](https://kb.voiply.com/getting-started#billing-basics) - [Calling and Service Limitations](https://kb.voiply.com/getting-started#calling-and-service-limitations) - [Features & Enhancements](https://kb.voiply.com/getting-started#features-enhancements) - [Network Setup](https://kb.voiply.com/getting-started#network-setup) - [Using the Voiply Mobile App](https://kb.voiply.com/getting-started#using-the-voiply-mobile-app) - [Porting Your Number](https://kb.voiply.com/porting-your-number) - [Home Phone Service](https://kb.voiply.com/home-phone-service#main-content) - [Cancellation and Returns](https://kb.voiply.com/home-phone-service#cancellation-and-returns) - [Troubleshooting](https://kb.voiply.com/home-phone-service#troubleshooting) - [Billing and Payments](https://kb.voiply.com/home-phone-service#billing-and-payments) - [Account Management](https://kb.voiply.com/home-phone-service#account-management) - [Getting Started](https://kb.voiply.com/home-phone-service#getting-started) - [Kids Phone Service](https://kb.voiply.com/kids-phone-service) - [Business Phone Service](https://kb.voiply.com/business-phone-service#main-content) - [Starter Plan](https://kb.voiply.com/business-phone-service#starter-plan) - [The Essentials](https://kb.voiply.com/business-phone-service#the-essentials) - [Premier Plan](https://kb.voiply.com/business-phone-service#premier-plan) - [Number Parking](https://kb.voiply.com/number-parking) - [Internet Service](https://kb.voiply.com/internet-service) - [Online Fax Service](https://kb.voiply.com/online-fax-service) - [Premium Add-ons](https://kb.voiply.com/premium-add-ons) - [AI Receptionist](https://kb.voiply.com/ai-receptionist) - [AI Assistant](https://kb.voiply.com/ai-assistant) [![Chill listening crop-3](https://kb.voiply.com/hs-fs/hubfs/logo_1-removebg-preview.png?width=60&height=24&name=logo_1-removebg-preview.png "Chill listening crop-3")](http://www.voiply.com) 301 Grant St #270, Pittsburgh, PA 15219 [mailto:support@voiply.com](mailto:support@voiply.com) Copyright © 2025, Voiply, LLC