Business Essentials - Frequently Asked Questions
The Business Essentials FAQs article provides clear, concise answers to the most common questions about Voiply’s business phone service plans. It covers topics such as required equipment, mobile and desktop app usage, BYOD compatibility, and plan-specific features, helping customers choose the right solution for their business needs.
FAQ: What equipment do I need to use Voiply?
The equipment you need depends on the Voiply Business plan you choose:
- Business Starter Plan
You’ll use your mobile phone to make and receive calls by downloading the Voiply Mobile App. No additional hardware is required. - Advanced Business Plan
You can use both desktop and mobile apps to manage your calls. This plan supports more flexibility and is ideal if you need access from multiple devices. - Premier Plan
To use the Premier Plan, you’ll need a VoIP-compatible desk phone or device. You have two options:-
Purchase a VoIP phone directly from Voiply, or
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Bring Your Own Device (BYOD) that is compatible with our service. Reference: Premier Plan – Supported Phones for BYOD
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FAQ: What is the Starter or Solopreneur Plan?
VoIPly's Starter Plan offers unlimited calling within the U.S. and Canada for $5.95 per month. Features include mobile app access for business calls, single-user support, a free local number (new or ported), voicemail-to-email, and text messaging using your business number. Ideal for solo entrepreneurs seeking a professional communication solution without minute limitations. Learn more: Voiply Business Phone Service – Starter Plan