This guide explains how to make a payment for a past-due residential account to restore service.
Steps to Make a Payment
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Login to Your Account
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Follow this guide: How to Log in to Your Voiply Portal
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Suspension Notification
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Once logged in, a pop-up window will notify you that the account has been suspended.
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Click the Update Payment Information button.
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Access Billing Page
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This will redirect you to the Billing page.
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Click View Details to see the breakdown of the bill.
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Update Payment Method
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Click the Update Payment Method button to add a payment method.
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Select and Process Payment
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Choose your preferred payment method.
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Click the Continue button to process the payment.
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Confirm Payment & Restore Service
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After successfully making the payment, reload the page.
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Your home service should now be restored.
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Notes:
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If the payment fails, verify that the entered payment details are correct.
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For further assistance, contact support.
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Ensure the payment method used is valid and has sufficient funds.
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