Voiply Star Codes for Business Premier: Essential Guide and Usage Tips
Star codes, identified by the asterisk (*) prefix followed by a sequence of digits, are keystroke shortcuts that enable Voiply users to access a range of features and services directly from their phone keypad. These codes serve as your digital assistant, simplifying tasks and enhancing your control over call management.
| Star Code | Feature Description | Application |
| *** | Dynamically Park a Call | Call Queueing |
| *<Call Park Queue> | Park a Call | Call Queuing |
| *35<Extension Number> | Call Pickup | Call Pickup |
| *36 | Group Pickup | Group-Pickup |
| *37 | Site Pickup | Site-Pickup |
| *38 | Site Group Pickup | Site-Group-Pickup |
| *39 | Domain Pickup | Domain-Pickup |
| *40 | Activate Forward | Activate-Forward |
| *41 | Set Forward Busy Destination | Set-Forward-Busy |
| *42 | Set Forward No Answer Feature | Set-Forward-No-Answer |
| *50 | Agent Login for One Call | Make Available |
| *51 | Agent Login | Make Auto |
| *52 | Agent Logout | Make Unavailable |
| *55<Call Park Destination> | Retrieve a call from a Call Park Queue | Retrieve Call |
| *67<10 or 11 Digit phone number> | To Connection w/ Privacy DID 11 Digit | To Connection with Privacy |
| *67<Extension Number> | To Connection w/Privacy | To User with Privacy |
| *69 | Last Call Return | Call Return |
| *72 | Set Forward Destination | Set-Forward |
| *73 | Disable Forward | DeActivate-Forward |
| *75 | Pause Call Recording | Call Recording |
| *76 | Unpause Call Recording | Call Recording |
| *77 | Activate Reject Anonymous | Activate-Rej-Anony |
| *78 | Activate Do Not Disturb | Activate-DND |
| *79 | Disable Do Not Disturb | DeActivate-DND |
| *87 | Disable Reject Anonymous Call | DeActivate-Rej-Anony |
| *90 | Activate Forward Busy | Activate-Forward-Busy |
| *91 | Disable Forward Busy | DeActivate-Forward-Busy |
| *92 | Activate Forward No Answer | Activate-Forward-No-Answer |
| *93 | Disable Forward No Answer | DeActivate-Forward-No-Answer |
| 03 + extension | transfer to voicemail | |
| 07 + extension | directed call pickup | |
| 08 + extension | intercom to device | |
| 5000 | voicemail box for an unregistered account | |
| 5001 | voicemail box for a registered account | |
| 701 / 702 / 703 | Call Park. Also refer to "Is There A Way to Park and Retrieve a Call Using the Same Button?" | |
| 720 / 721 / 722 | Directed Parktrieve (call park queue required to set this up) |