Mastering the Admin Portal Interface: Premier Plan User Guide
The top of the admin portal interface contains a menu bar with icons for navigating through the portal (see Table 1-1 below). When you click an icon, the page associated with the icon appears on the dashboard. Some pages have tabs for accessing configuration settings.
Table 1-1. Admin Menu Icons
| Menu | Description |
| Users | Shows users configured in the system and allows you to add, edit, and import users. |
| Auto Attendants | Shows users configured in the system and allows you to add, edit, and import users. |
| Call Queues | Shows Call Queues configured in the system, and allows you to add, edit, and delete call queues, add Music On Hold files to call queues, and configure agents associated with call queues. |
| Time Frames | Shows all time frames configured in the system, and allows you to add, edit, and delete time frames and view time frame start and end times. |
| Music On Hold | Shows all files that are part of the Music On Hold feature, and allows you to add, edit, and delete Music on Hold files, change the order in which files are played, and randomize the playing of the files. |
| Inventory | Allows you to manage the phone numbers and phone hardware in the system. |
| Call History | Allows you to review, filter, and export call Logs for greater analysis. |