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Residential - Understanding Your Initial Payment Upon Sign Up

This article explains the first payment for service and provides details on the components of that payment.

Understanding Your First Payment

When you sign up for service, your first payment may be higher than your subsequent monthly payments. Here’s a breakdown of your initial payment.

Breakdown of the First Payment

  1. Initial Monthly Payment: The first payment includes the initial monthly service fee of $8.95.
  2. Applicable Taxes and Fees: In addition to the monthly service fee, the first payment also includes applicable taxes and fees, which vary based on your location.
  3. Policy of First and Last Month of Service: The total reflects a policy requiring payment for both the first and last month of service upfront plus taxes and fees. This means you are essentially paying for two months of service at the time of activation.

Monthly Payment After the First Payment

After the initial payment, your monthly payments will be $8.95 plus any applicable taxes and fees based on your zip code.

If you have further questions about your billing, please reach out to customer support for assistance. CONTACT US