Residential - How to Use Do Not Disturb (DND) in the Portal
Need a break from phone calls? The Do Not Disturb (DND) feature allows you to temporarily block all incoming calls by forwarding them directly to voicemail — perfect for meetings, focus time, or just some peace and quiet.
🛑 What Happens When DND Is Enabled
When DND is active:
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All incoming calls are automatically forwarded to your voicemail.
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Your phone won’t ring or show incoming calls.
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DND will turn off automatically after the selected time period ends.
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You can also manually turn it off anytime.
🚀 How to Enable DND
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Log in to your Residential Account Portal.
- Go to the Call Filtering tab.
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Scroll down to the Global DND (Do not disturb) section.
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Use the dropdown to select a duration (e.g., “Block Calls for 15 Mins”).
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Click the red 🚫 Block All Calls button.
- Click Save Changes.
Once activated, you’ll see a confirmation showing the exact time when DND will expire.
✅ How to Disable DND Early
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Go back to the Global DND section.
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Click the green ▶ Enable Calls button to resume call ringing immediately.
- Click Save Changes.
If you don’t manually disable it, DND will automatically turn off at the scheduled time.
🔁 Things to Keep in Mind
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DND affects all devices connected to your Voiply line.
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Voicemails will still be received while DND is active.
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You can change the duration anytime — just reselect and click the block button again.