🔍 Search and View Users
Use the Search field to quickly locate a user by name or email. You’ll see a list of active users along with key information:
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User Name & Extension (e.g., Ext: 203)
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Email Address
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Roles (Voice, Admin, Owner)
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Outbound Caller ID
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Actions (Edit, Reset, or Remove the user)
⚙️ Editing a User's Settings
To update user information, click the ✏️ Edit icon under the Actions column.
This opens a popup window where you can manage key details:
Inside the popup, you can:
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Update the Email Address: This is used for logging in, receiving voicemails, and other notifications.
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Send Invitation: Use the Send Invitation button to email access instructions to the user.
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Assign Roles:
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Voice: Standard access to calling features. -
Admin: Permission to manage portal settings. -
Owner: Full administrative and billing access.
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Set Outbound Caller ID: Choose the public-facing number used when this user makes outbound calls.
Don’t forget to click Save to apply any changes. 
➕ Adding a New User
Click the + New User button at the top of the Users tab to invite someone new. You must have an available license to proceed (displayed at the top of the page).
❌ Removing a User
If a user no longer needs access, you can remove them using the ❌ icon under Actions. This also frees up their license slot for a new user.
📱 Voiply Apps
At the top-right of the Users tab, you’ll find download links for Voiply’s mobile and desktop apps, available for:
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Android
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iOS
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Windows
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Mac
This makes it easy for your team to stay connected on the go.
🆘 Need Assistance? Contact Voiply's Support
If you run into any issues while managing users, just reach out to our friendly Voiply Support team via chat or email at support@voiply.com.