A Step-by-step guide on how to submit a port request from your account portal.
When switching to Voiply and keeping your existing number. Make sure to submit a port request in the Voiply Portal in case in hasn't been initiated. We recommend uploading your current phone bill when submitting the request to simplify the process. Porting process can take 7-10 business days, there will be no downtime, and we can assign a temporary number if requested. Our porting team will keep you updated via email and SMS.
You can access your portal here: https://app.voiply.com/portal-login
- Click on Submit Port Request
- Enter all the information required
- Click on Submit Port Request
To update a port request, click on Update Information
- Check Reason of Rejection
- Information needed to dispute the rejection
- Enter the information required
- Upload a COB - Copy of your Bill. Latest copy of Bill (Recommended)
- Update Request
