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Residential - Porting your number to Voiply

A Step-by-step guide on how to submit a port request from your account portal.

To ensure a smooth transfer, we recommend gathering the following information ahead of time:

  • A recent phone bill that shows:

    • Account name

    • Service address

    • The phone number you wish to port

    • Your account number

  • Alternatively, you can request a Customer Service Record (CSR) from your current provider.

Uploading this information during the port request process helps speed things up and reduce delays.

Automatic Port Request Submission

When you place an order and select Keep My Number, a port request is automatically submitted. If you prefer to switch to Voiply and keep your existing number later, you can choose a new number when placing your order and submit a port request in the Voiply Portal when ready. We recommend uploading your current phone bill when submitting the request to streamline the process.

Submitting a Port Request

If a port request has not been initiated, you’ll need to submit one manually in the Voiply Portal.

Porting Details:

  • The process typically takes 7-10 business days.
  • There will be no downtime during the transfer.
  • A temporary number can be assigned upon request.
  • Our porting team will keep you updated via email and SMS.

How to Submit a Port Request:

  1. Log in to your portal: Voiply Portal Login
  2. Click on Submit Port Request.

  3. Enter all the required information.

  4. Click Submit Request to complete your submission.