Business Starter - How to Set Up Voicemail

Setting up your voicemail with Voiply is quick and easy. Please follow the steps below to configure your voicemail settings to ensure you never miss an important message.

Step 1: Log in to Your Account Portal

Step 2: Configure Your Voicemail Settings

  • Scroll down to Quick Actions.

  • Click Configure under Configure Voicemail.

Step 3: Choose Your Mailbox Type

  • Select either a User-Specific Inbox or a General Mailbox, depending on your preference.

Step 4: Set Call Routing to Voicemail

  • Choose how long your device will ring before directing the call to voicemail or disconnecting.

Step 5: Enable or Disable Voicemail

  • Click the toggle button to Enable or Disable the voicemail service.

Step 6: Set Up Your Voicemail Greeting

  • Click the Change button to configure your voicemail greeting.

  • Option 1: Text-to-Speech Greeting

    • Select a preferred voice.

    • Type the greeting message.

    • Click Convert to listen to the greeting.

    • Click Save to apply changes.

  • Option 2: Upload a Recorded Greeting

    • Select Upload a File.

    • Choose an audio file in .wav format saved on your device.

    • Listen to the uploaded recording before saving the changes.

    • Click Save to confirm.

Step 7: Configure Voicemail Notifications

  • Enter an email address to receive voicemail transcripts and audio recordings.

Step 8: Set a Voicemail Access Password

  • Create a password to access your voicemail messages via the voicemail center.

Step 9: Save Your Changes

  • Click Save to apply all your voicemail settings.

Your voicemail is now set up and ready to use! If you need further assistance, feel free to contact Voiply Support.