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How to View Your Call Detail Records for Residential Service

This guide shows you how to view your Call Detail Records (CDRs) from your Residential Portal. You can check your incoming and outgoing calls, voicemail activity, and any available recordings.

Step-by-Step Guide

1. Log in to Your Residential Portal

Use the login link: https://app.voiply.com/portal-login.

2. Open the Call History Section

After logging in, go to your Dashboard.
Find the Call History card on the right side of the screen.

Click Open Logs.

 

3. A New Tab Will Open Showing Your Call Logs

When you select Open Logs, a new browser tab will open. This page displays all your call detail records.

 

4. Review Your Call Details

On the Call History page, you can switch between different filters:

  • All

  • Incoming

  • Outgoing

  • Voicemail

  • Spam

  • Missed

You can also:

  • Sort by date

  • Search for specific calls

  • View caller and destination details

  • Check the call duration

  • See if a recording is available

You’re all set

You can now easily access and review your call history anytime from your Residential Portal.