Step-by-Step Guide
1. Log In to Your Residential Portal
Use the login link: How to Log In to Your Voiply Portal
2. Access Your Call History
There are two ways to get to your Call History:
Option A – Quick Actions Card From your Dashboard, scroll to the Quick Actions section and click the Call History card (View logs & voicemails). 
Option B – Call History Tab At the top of any page in the portal, click the Call History tab in the navigation bar (next to Dashboard and Numbers). 
Either option will bring you to the same Call History page.
3. Your Call History Summary
Once inside, you'll see You'll see a summary showing your total records for the past 7 days, including:
- Total number of calls
- Total minutes
- Calls in, calls out, and missed calls
4. Filter Your Call History
Use the three tabs to filter your view: 
| Tab | What It Shows |
|---|---|
| All Calls | Every inbound and outbound call |
| Missed Calls | Calls that were not answered (shown with a red X and labeled Missed) |
| Voicemails | Voicemail messages left by callers |
5. Viewing and Managing Voicemails
Click the Voicemails tab to see any voicemail messages. Each voicemail entry displays:
- The caller's phone number
- A transcript of the message
- The time and date it was received
- The duration of the voicemail
Click on a voicemail entry to expand it. From there you can:
- ▶ Play the voicemail using the audio player
- Download or adjust Playback speed using the ⋮ (three-dot) menu on the right side of the player
- 🗑 Delete the voicemail using the Delete button at the bottom right
- A confirmation prompt will appear asking "Delete this voicemail?" — click OK to confirm or Cancel to go back
- A confirmation prompt will appear asking "Delete this voicemail?" — click OK to confirm or Cancel to go back
You're All Set
Your Call History makes it easy to track all call activity, review missed calls, and listen to or manage voicemails — all from your Residential Portal.