How to Edit Your Voicemail Greeting for Residential Service

A step-by-step guide on how to update your Voicemail Greeting

  1. Please login to your Residential Portal or visit the portal.
  2. Once you have logged in, you can then click on "Device Tab"



  3. After entering the edit section, you can then choose to type out your new message and it will be automatically translated using our state-of-the-art text-to-speech process. If you have your phone recording, you can also upload it in .wav format. Please note: All voicemails will be delivered to your email address provided.