Want callers to hear a personal greeting when they reach your voicemail? You can record one on your phone or computer and upload it right to the Premier Portal. This article shows you how.
Who can do this?
- Individual users can upload a greeting for their own voicemail.
- Office Managers can upload a greeting for any user on the account.
🎙️ Before You Start
Record your greeting on your phone or computer and save it as an MP3 or WAV file. The file needs to be 10 MB or smaller. The portal will automatically convert it to the right format once it is uploaded.
Not sure what to say? Here is a simple example: "Hi, you have reached [your name]. I am not available right now, but please leave a message and I will get back to you soon."
👤 Uploading Your Own Voicemail Greeting
- Log in to the Premier Portal at voiply.com/portal/.
- On your Dashboard, click My Settings.
- Click the Voicemail tab.
- Under Voicemail Greeting, click Upload Audio.
- Click Choose file... and select your MP3 or WAV recording from your device.
- Click Upload & Save Greeting.
- Click Save Voicemail in the top right corner to save your changes.
Your new greeting is saved and will play for callers right away.
🏢 Uploading a Greeting for Another User (Office Managers)
- Log in to the Premier Portal at voiply.com/portal/.
- Click Users in the top menu.
- Find the user you want to update and click their name.
- Click the Voicemail tab on their profile.
- Under Voicemail Greeting, click Upload Audio.
- Click Choose file... and select the MP3 or WAV recording from your device.
- Click Upload & Save Greeting.
- Click the Save Voicemail button.
The greeting is saved and will play for anyone who reaches that user's voicemail.
✅ Helpful Tips
- Record somewhere quiet so your greeting sounds clear.
- Keep it short and friendly. Most greetings are 10 to 20 seconds long.
- If your file is larger than 10 MB, try saving it as an MP3. MP3 files are usually smaller than WAV files.
Still Need Help?
Our support team is happy to help.