Enhanced 911 (E911) is an advanced emergency service that automatically sends your telephone number and location to the 911 operator when you call for emergency assistance. This helps first responders quickly locate you in case of an emergency.
Key Features of E911:
- No Extra Steps Needed – Dialing 9-1-1 works the same way as usual. Your location and phone number are automatically shared with emergency responders.
- Available Through Voiply – E911 is available in all areas where the service is supported.
- Power Outage Considerations – A power outage at your home or in the network may impact your ability to make 911 calls.
Updating Your E911 Information
It’s important to keep your E911 address up to date to ensure emergency services can locate you accurately. You can manage your E911 settings through your Voiply portal.
Steps to Update E911 and Enable Alerts:
- Log in to your Voiply account at Voiply Portal.
- Navigate to the "E911" tab in your account settings.
- Enter your full name and complete address to update your E911 location details.
- Enable Email and SMS Alerts by toggling the "Enable Email and SMS Alerts" switch.
- Enter the recipient's email address and 10-digit phone number to receive alerts.
- Add multiple contacts by clicking the plus (+) icon next to the email and phone number fields.
- Save Changes to ensure your updates take effect.
By keeping your E911 settings current, you help emergency responders reach you faster when every second counts. If you have any questions, feel free to contact Voiply support for assistance.