---
title: Faxing Over VoIP – Important Information
description: Discover how to set up and use analog faxing with the Voiply Home Adapter.
---

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3. [Getting Started](https://kb.voiply.com/home-phone-service#getting-started)

# Faxing Over VoIP – Important Information

### Your Options with Voiply

- You can connect a fax machine to a Voiply adapter to send and receive faxes.
- We offer a digital fax service that allows you to send and receive faxes entirely online.
- For customers with fax needs, we have fax packages available for both Residential and Business accounts. ✅
- Customers can also sign up for fax service alone without a Voiply phone plan — [View Fax-Only Plan Options](https://www.voiply.com/pricing?345ea928836b06cb1252895de220eb5b=null&cc90f1913b83d255b95be0e0fea6d576=null&7d637d275668ed6d41a9b97e6ad3a556=null&26c9c4efe4b654375bcd244ef1c03bdc=null&d53e54a0be6ff79a8ee891bdb84143ba=null).

These solutions provide more flexibility and reliability, especially for those who fax frequently.

### Our Policy

- We do not actively block faxing on our network.
- Customers are free to attempt faxing using our service in any of the above methods.

### Important Considerations

While some customers have no trouble faxing over VoIP, others face significant difficulties.  
Through our observations:

- Around half of the customers who attempt faxing over our service experience no problems.
- The other half may encounter incomplete faxes or premature call terminations.

These issues are often related to the sensitivity of analog fax machines or all-in-one devices, as more sensitive devices can struggle with even minor irregularities in the VoIP transmission.

Tips if You Try Faxing Over VoIP:

- Some devices work better in “Fax Only” mode.
- Adjustments to your fax machine or all-in-one device settings may improve results.
- For device-specific setup and troubleshooting, please reach out directly to your fax machine manufacturer.

Please note: We do not provide technical support for troubleshooting analog fax–related issues.

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    - [Features & Enhancements](https://kb.voiply.com/getting-started#features-enhancements)
    - [Network Setup](https://kb.voiply.com/getting-started#network-setup)
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