--- title: 988 National Suicide Prevention Lifeline description: Everything you need to know about the 988 National Suicide Prevention Lifeline + mandatory 10-digit dialing for all US local calls --- [Skip to content](https://kb.voiply.com/988-national-suicide-prevention#main-content) English Show submenu for translations ![](https://kb.voiply.com/hs-fs/hubfs/image20191003143248_zbk0vb-1.png?width=100&height=75&name=image20191003143248_zbk0vb-1.png) Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Voiply Knowlege Base](https://kb.voiply.com/) 2. [Home Phone Service](https://kb.voiply.com/home-phone-service) # 988 National Suicide Prevention Lifeline ## If you or someone you know needs support, you can reach the National Suicide Prevention Lifeline at any time by dialing 988 from your Voiply number. ![](https://storage.crisp.chat/users/helpdesk/website/411bd1d9ec6f0000/train-track-g6b09e566b640_nhxr4z.jpg) ### **Calling 988** All Voiply users assigned a US phone number can reach the National Suicide Prevention Lifeline by dialing **988**. The Lifeline is also still reachable by dialing **1-800-273-TALK (8255)**. --- ### **10-Digit Dialing for US Calls** All Voiply users assigned a US phone number are required to dial 10 digits (area code + telephone number) for every call, whether local or long distance. ### **Why is 10-digit dialing required?** To make sure 988 routes correctly to the Lifeline, the FCC requires all phone providers to use 10-digit dialing nationwide. This prevents any local number starting with 988 from being accidentally routed to the Lifeline instead. ### **What you need to do** - Dial the area code + telephone number for all calls - Update any saved contacts, customer records, or call forwarding settings that still use 7-digit numbers to include the full 10-digit format ### **What stays the same** - Your phone number and area code - Emergency and special service numbers (911, 711) - Domestic and international calling rates --- ### **Need help?** If you have questions, contact Voiply support at support.voiply.com. You can also visit the FCC's website at [fcc.gov/suicide-prevention-hotline](https://www.fcc.gov/suicide-prevention-hotline) for more information. - [Getting Started](https://kb.voiply.com/getting-started#main-content) - [Account Setup & Verification](https://kb.voiply.com/getting-started#account-setup-verification) - [Billing Basics](https://kb.voiply.com/getting-started#billing-basics) - [Calling and Service Limitations](https://kb.voiply.com/getting-started#calling-and-service-limitations) - [Features & Enhancements](https://kb.voiply.com/getting-started#features-enhancements) - [Network Setup](https://kb.voiply.com/getting-started#network-setup) - [Using the Voiply Mobile App](https://kb.voiply.com/getting-started#using-the-voiply-mobile-app) - [Porting Your Number](https://kb.voiply.com/porting-your-number) - [Home Phone Service](https://kb.voiply.com/home-phone-service#main-content) - [Cancellation and Returns](https://kb.voiply.com/home-phone-service#cancellation-and-returns) - [Troubleshooting](https://kb.voiply.com/home-phone-service#troubleshooting) - [Billing and Payments](https://kb.voiply.com/home-phone-service#billing-and-payments) - [Account Management](https://kb.voiply.com/home-phone-service#account-management) - [Getting Started](https://kb.voiply.com/home-phone-service#getting-started) - [Kids Phone Service](https://kb.voiply.com/kids-phone-service) - [Business Phone Service](https://kb.voiply.com/business-phone-service#main-content) - [Starter Plan](https://kb.voiply.com/business-phone-service#starter-plan) - [The Essentials](https://kb.voiply.com/business-phone-service#the-essentials) - [Premier Plan](https://kb.voiply.com/business-phone-service#premier-plan) - [Number Parking](https://kb.voiply.com/number-parking) - [Internet Service](https://kb.voiply.com/internet-service) - [Online Fax Service](https://kb.voiply.com/online-fax-service) - [Premium Add-ons](https://kb.voiply.com/premium-add-ons) - [AI Receptionist](https://kb.voiply.com/ai-receptionist) - [AI Assistant](https://kb.voiply.com/ai-assistant) [![Chill listening crop-3](https://kb.voiply.com/hs-fs/hubfs/logo_1-removebg-preview.png?width=60&height=24&name=logo_1-removebg-preview.png "Chill listening crop-3")](http://www.voiply.com) 301 Grant St #270, Pittsburgh, PA 15219 [mailto:support@voiply.com](mailto:support@voiply.com) Copyright © 2025, Voiply, LLC