What the MBG covers:
- Monthly service charges
- Taxes
What the MBG does not cover:
- Shipping charges
- International calls
- Premium add-ons
How to claim your refund:
Step 1 – Cancel your service Submit a cancellation request first. See our guide: How to Cancel Your Voiply Service
Step 2 – Return your device If you have a Voiply device, follow the return instructions here: Return Device Instructions
A few things to keep in mind:
- Refunds only apply to cancellations made within 30 days from your order date
- Make sure your cancellation request is submitted before reaching out about a refund